KTM 390 Adventure - Owner's Manual > Consumer rights

Warranty claims must be submitted to an authorized KTM workshop. If you are not satisfied, please contact:
KTM North America, Inc., Customer Support, 1119 Milan Ave., Amherst, OH 44001, USA
Phone: (440) 985-3553
www.ktmusa.com
KTM Canada, Inc., Customer Support, 8701 Rue Samuel‑Hatt, Chambly, QC J3L 6V4, Canada
Phone: (450) 441-4451
www.ktmcanada.com
Different rights may apply, according to national or regional legislation.

Operating noise warning

This product should be checked for necessary repair or replacement parts if the motorcycle noise has increased significantly through use. Otherwise, the owner may become subject to penalties under the applicable ordinances.

Manufacturer warranty for the exhaust monitoring system

KTM North America, Inc. guarantees that, at the time of sale, the exhaust monitoring system complies with all the standards of the US Environmental Protection Agency (EPA) and the California Air Resources Board (CARB).

This manufacturer warranty applies in respect of the first owner of the motorcycle and all subsequent owners.

Your exhaust monitoring system may include parts, such as the fuel injection system, ignition, catalytic converter, control units, hoses, connectors and other emission related assemblies, fuel tank, crankcase breather, fuel tank lid for vehicles with fuel evaporation monitoring, oil filler cap, pressure control valve, fuel/vapor separator, canister, ignition coils, ignition wire, capacitors, and spark plugs, if a fault occurs before the first scheduled replacement and includes the hoses, fittings, and pipes that are used directly in these components.

If the warranty conditions are met, KTM will repair your motorcycle for you free of charge, including diagnosis, parts, and labor.

As the owner of the motorcycle, you are responsible for the required maintenance specified in the Owner's Manual.

Please note that KTM is entitled to reject warranty claims if your motorcycle or a part fails due to misuse, negligence, an accident, participation in racing or similar events, improper maintenance or unauthorized modifications.

Scope of the manufacturer's warranty

• Five (5) years or 30,000 kilometers (18,641 miles), whichever occurs first.

If you have any questions regarding the manufacturer warranty for the exhaust monitoring system, please address these to:
KTM North America, Inc., Customer Support, 1119 Milan Ave., Amherst, OH 44001, USA
Phone: (888) 985-6090
U.S. Environmental Protection Agency, 2000 Traverwood Drive, Ann Arbor, MI 48105, USA
California Air Resources Board, 1001 "I" Street, Sacramento, CA 95814, USA

Noise emission warranty

KTM warrants that this exhaust system, at the time of sale, meets all applicable U.S. EPA Federal noise standards.

This manufacturer's warranty extends to the first person who purchases this exhaust system for purposes other than resale, and to all subsequent buyers.

Warranty claims should be directed to:
KTM North America, Inc., Customer Support, 1119 Milan Ave., Amherst, OH 44001, USA
Phone: (440) 985-3553
KTM Canada, Inc., Customer Support, 8701 Rue Samuel‑Hatt, Chambly, QC J3L 6V4, Canada
Phone: (450) 441-4451
Reporting safety defects

If you believe that your vehicle has a defect which could cause an accident resulting in injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying KTM North America, Inc.

If NHTSA receives multiple similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or KTM North America, Inc.

To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236 or visit the website www.nhtsa.dot.gov, or write to: NHTSA Headquarters, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590. You can also obtain other information about motor vehicle safety from the Hotline.

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